66cv Privacy Policy
We treat your personal information with the utmost care. Read this policy to learn in detail how 66cv collects, uses, and protects your information.
1. Introduction and Purpose
Welcome to 66cv. This Privacy Policy explains what personal information we collect when you use the 66cv platform, how that information is used, who it may be shared with, and what steps we take to protect it.
This platform is operated for users in Bangladesh, and we are always committed to protecting the privacy of all our users. By using any service on 66cv, you are considered to have agreed to the terms of this Privacy Policy.
Our Privacy Policy may be updated from time to time. For any significant changes, we will update this page accordingly and notify you where applicable. We therefore recommend reviewing this policy regularly.
2. Information We Collect
During the process of registering on the 66cv platform and using our services, we collect the following types of information:
2.1 Information You Provide Directly
When you create an account on 66cv or use our services, you voluntarily provide the following information:
- Full name and date of birth (for age verification)
- Email address and contact information
- bKash, Nagad, Rocket, or Upay account details (for transactions)
- National ID card or other identity document information (for KYC verification)
- Your preferred language and communication method
2.2 Automatically Collected Information
Certain information is collected automatically when you use our platform:
- IP address and device identity (Device ID)
- Browser type, operating system, and device information
- Date, time, and duration of access to the platform
- Your browsing activity and pages visited
- Information collected through cookies and similar tracking technologies
- Login and logout times according to Bangladesh Standard Time (BST, UTC+6)
2.3 Transaction-Related Information
For financial transactions, we store the following information:
- Deposit and withdrawal amounts and dates
- Payment method used (bKash, Nagad, Rocket, Upay)
- Transaction ID and status
- Bonus and promotion-related activity
- Gaming history and betting records
3. Purpose of Information Use
66cv uses your information for the following legitimate purposes:
3.1 Service Delivery and Operations
- Creating, verifying, and managing your account
- Processing and verifying financial transactions
- Providing customer support and resolving issues
- Operating 24/7 live chat support in Bengali
- Customizing services according to your preferences
3.2 Security and Compliance
- Preventing fraud, money laundering, and other illegal activities
- Ensuring age verification (21+ years)
- Carrying out the KYC (Know Your Customer) process
- Protecting the security and integrity of the platform
- Adhering to responsible gaming guidelines
3.3 Improvement and Analysis
- Improving the quality of platform services
- Identifying and resolving technical issues
- Analyzing and enhancing user experience
- Conducting research to develop new products and features
3.4 Communication
- Sending important account updates and security alerts
- Notifying you about promotional offers and bonuses (with your consent)
- Informing you about changes to the Privacy Policy or Terms and Conditions
4. Cookies and Tracking Technology
The 66cv website uses cookies and similar technologies. Cookies are small text files stored on your device that help improve your browsing experience.
4.1 Types of Cookies We Use
- Essential Cookies: Required for the core operations of the platform. Without these, the site will not function properly.
- Functionality Cookies: Help remember your preferences and settings, such as language preference.
- Analytics Cookies: Collect information to help us understand how users interact with the site.
- Security Cookies: Used to detect and prevent fraudulent activity.
You can control or disable cookies by changing your browser settings. However, disabling certain cookies may mean that some 66cv services do not work properly.
5. Sharing Information with Third Parties
66cv does not sell or rent your personal information. However, information may be shared with third parties in the following limited circumstances:
5.1 Service Provider Partners
We work with trusted technology and payment partners. Information necessary for payment processing is shared with service providers such as bKash, Nagad, Rocket, and Upay. These partners have their own privacy policies.
5.2 Legal Obligations
Information may be disclosed on the basis of applicable laws in Bangladesh, court orders, or lawful requests from government authorities. Information may be provided to relevant authorities in investigations into financial fraud or money laundering.
5.3 Business Transfers
In the event of any merger, acquisition, or transfer of business assets, user information may be transferred. We will notify you before any such change occurs.
5.4 Security Protection
Information may be disclosed as necessary to protect the rights, property, or safety of the 66cv platform or other users.
6. Information Security Measures
To ensure the security of your personal information, 66cv has implemented industry-standard technical and organizational measures:
- SSL/TLS Encryption: All data transfers between you and our servers are protected by SSL encryption.
- Data Encryption: Stored sensitive information is kept in encrypted form.
- Access Controls: Only authorized personnel can access the information they need.
- Regular Audits: Regular system checks are conducted to identify security vulnerabilities.
- Firewall Protection: Advanced firewall systems are maintained to prevent unauthorized access.
- Two-Factor Authentication: An additional security layer is used when accessing your account.
However, no data transmission over the internet can be guaranteed to be completely secure. While we strive for maximum protection, complete security cannot be guaranteed.
7. Data Retention Period
66cv retains your information only for as long as necessary. The following policy is generally followed:
- Information for active accounts is retained for as long as the account remains active.
- Transaction records are retained for a period determined by legal requirements.
- Even after an account is closed, some information may be kept for a limited period for fraud prevention and legal compliance.
- Marketing preference information is retained until you withdraw your consent.
Once the retention period ends, information is securely deleted or anonymized.
8. Your Rights and Choices
As a user of the 66cv platform, you have the following rights regarding your own information:
8.1 Data Access and Correction
You can access and update your personal information at any time by logging into your account. If any information is incorrect, please contact our support team.
8.2 Request for Data Deletion
In certain circumstances, you may request the deletion of your personal information. However, some information may need to be retained for legal obligations, ongoing investigations, or fraud prevention.
8.3 Opting Out of Marketing Communications
You can stop receiving promotional messages at any time. This preference can be applied by changing your account settings or by notifying our support team.
8.4 Account Closure Request
If you wish to close your account on 66cv, please contact our 24/7 support team. Even after your account is closed, some information may be retained in accordance with legal requirements.
9. Privacy of Minors
66cv is strictly for those aged 21 and above. We do not intentionally collect information from anyone under the age of 21. If we learn that information from a minor has been collected, it will be deleted immediately and the relevant account will be closed.
If you suspect that a minor is using 66cv, please notify our support team.
10. Third-Party Services
Our platform uses software from third-party game providers (such as PG Soft, Pragmatic Play, JILI, Spribe, Evolution Gaming, NetEnt, etc.). These providers have their own privacy policies, and we have limited control over how your data is processed on their platforms.
Payment service providers such as bKash, Nagad, Rocket, and Upay have their own privacy policies. During transactions, these services may process your information according to their own policies.
11. Policy Changes and Updates
66cv reserves the right to update this Privacy Policy at any time. For significant changes, we will:
- Update the "Last Updated" date at the top of this page.
- Notify you by email where necessary.
- Display a notice of the updated policy when you access the platform.
If you continue using 66cv after any changes, you will be considered to have agreed to the updated Privacy Policy. We therefore recommend visiting this page regularly.
12. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy, you can reach us at:
Email: [email protected]
Live Chat: 24/7 support available in Bengali
Response Time: We typically respond within 24 hours (according to Bangladesh Standard Time, BST).
We take your privacy concerns seriously and are committed to providing appropriate assistance with any request.