For players aged 21+ only

Play responsibly and enjoy 66cv

Q: What should I do if I think I have a gambling problem?

First, contact our 24/7 live chat or email us at support@66cv.cam. We will help you set up a time-out or self-exclusion. We also recommend seeking professional mental health support. Asking for help takes courage — take action now without delay.

66cv believes that online gaming is purely a source of entertainment. Use our responsible gambling tools to stay protected and enjoy yourself within your limits.

21+

What is responsible gambling?

Online casino and sports betting is a form of entertainment — just like watching a film or enjoying sport. Responsible gambling at 66cv means sticking to your own budget and time limits and never treating it as a source of income. We want every member to come to the platform in good spirits and leave safely.

Gambling or betting addiction is a real problem that can affect anyone at any age. 66cv takes this seriously, which is why our platform provides several responsible gambling tools — including deposit limits, self-exclusion, time-out, and reality check.

Remember: Winning in betting or casino games is not guaranteed. Only play with money you can afford to lose. Never bet with borrowed money or funds needed for household expenses.

Warning signs

Seek help if you notice any of the following signs:

Your bet sizes are steadily increasing and you are losing control
You keep playing to try to recover money you have lost
You are hiding your gambling from family or friends
Your work, family, or social life is being neglected
You are gambling with borrowed money or by dipping into your savings
You feel restless or stressed when you cannot play

Our protection tools

66cv's responsible gambling system includes a range of effective tools that help you stay fully in control of your play.

Deposit Limit

Set a daily, weekly, or monthly deposit limit from your account settings. Once a limit is set it takes effect immediately. If you increase a limit it takes 24 hours to come into effect — this provision is there to protect you from rushed decisions.

Time-Out

Use the time-out feature when you want to take a break. You can temporarily suspend your account for anywhere from 1 day up to 6 weeks. Betting and deposits are not possible while a time-out is active.

Self-Exclusion

If you feel that gambling is having a negative impact on your life, choose self-exclusion. This option lets you deactivate your account for a fixed period of 3 months up to 5 years. Promotional emails and communications will also be paused during this time.

Reality Check

It is easy to lose track of time during long sessions. The reality check feature shows a pop-up at set intervals — letting you know how long you have been playing and how much you have deposited or withdrawn. Reminders can be set every 30 minutes or 1 hour.

Bet Limit

Set a maximum bet amount for each session. This prevents you from losing a large sum in a single go. Once a session limit is set it cannot be exceeded.

24/7 Support

For any questions or concerns about responsible gambling, contact our 24/7 Bengali live chat support. Our team is here to help you set up the right tool for your needs.

21+ Age Verification and Minor Protection

To register at 66cv you must be at least 21 years old. We verify age at registration and may request additional identity documents at any time. This platform is for players aged 21 and above only.

If there is a minor in your household who has access to the internet, we recommend using parental control software on your device. Never share your account login details with anyone else.

Provide your correct date of birth at registration
Keep your account password secure and private
Always log out on shared devices
Do not allow anyone else to use your account
Report any suspicious activity to support immediately

21+

Age restriction rules

Only players aged 21 and above may register
If age verification fails, the account will be suspended immediately
Any account used on behalf of a minor will be permanently closed
Providing false information at registration is a violation of our terms and conditions

How to set a limit

Log in to your account

Go to account settings

Select the "Account Settings" or "Responsible Gambling" option. You will find all protection tools there.

Choose the tool you need

Select whichever you need — deposit limit, time-out, reality check, or self-exclusion.

Confirm

Enter your preferred limit or time period and click the "Confirm" button. The change will take effect immediately.

Important: Deposit limits take effect immediately. Lowering a limit is instant, but increasing a limit requires a 24-hour wait before it comes into effect. This rule is in place to prevent impulsive overbetting.

Regarding self-exclusion: Once self-exclusion is activated it cannot be cancelled before the set period ends — this is for your own protection. Once the exclusion period is over, contact support to reactivate your account.

If you have any trouble setting up a tool, contact our 24/7 live chat support or email [email protected]. We are always ready to help in Bengali.

Stay aware of the risks

Healthy gambling habits

Play for entertainment — not with any guarantee of winning. Set a time limit and budget before each session. Avoid the habit of repeatedly betting to try to recover lost money. There is no obligation to play every day — take a break whenever you need to.

Recognise risky behaviour

Do not bet while drinking or under stress. Do not play with borrowed money or by drawing on your savings. Borrowing from others to play can lead to serious financial harm. The outcome of every game is completely random — no strategy can guarantee a win.

Useful things to keep in mind

The minimum deposit is just ৳500 — start with small bets.

Withdrawals generally take 15 minutes to 2 hours.

If you need help, 24/7 Bengali support is here for you.

Support and contact

If you feel you are developing an addiction to gambling, do not hesitate to ask for help. Seeking help is a sign of strength, not weakness.

Live Chat Support

Contact 66cv's 24/7 Bengali live chat. Our trained team is ready to help you set up responsible gambling tools and assist with any concerns you may have.

Email support

Send any responsible gambling requests to: [email protected] — emails with "Responsible Gambling" in the subject line will receive priority responses.

Professional help

If you feel the addiction is serious, speak to a mental health professional. Government mental health services and private counselling services are available in Bangladesh.

Frequently asked questions

Yes, lowering a deposit limit takes effect immediately. However, a request to increase a limit takes 24 hours to come into effect. This delay acts as a safeguard against placing large bets on impulse.

No, once self-exclusion is activated it cannot be cancelled before the set period ends. This rule is in place to ensure your long-term protection. Once the period is over, you can contact our support team to reactivate your account.

A time-out is a temporary break — usually from 1 day up to 6 weeks. Once the period ends, the account is reactivated automatically. Self-exclusion is longer-term — from 3 months up to 5 years. Once the period ends, you need to contact us yourself to request account reactivation.

No. No account may be opened or used on 66cv unless you are at least 21 years old. Date of birth is verified at registration, and identity documents may be requested at any time. Any account created with false information will be permanently closed.

First, contact our 24/7 live chat or email us at [email protected]. We will help you set up a time-out or self-exclusion. We also recommend seeking professional mental health support. Asking for help takes courage — take action now without delay.

The reality check is a reminder system that shows a notification on your screen at intervals you set (for example every 30 minutes or 1 hour). It displays your total session time, amount deposited, and current balance. When you see this reminder you can decide whether to continue playing or stop.

Have fun and stay safe

Play responsibly at 66cv — enjoy the best experience while staying within the limits of entertainment.

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For players aged 21+ only • Play responsibly